Simplecater

The client wanted to add new features to the existing MVP and launch a catering platform. Sometime later, the customer decided to upscale the platform, adding more features and improvements along the way. They also needed a platform redesign.

User Flow

– The customer can either register their profile on the website or make a phone call for the requests to be added to the system by the customer support team. 

– A customer can request catering on the website by filling out a simple forms, such as name, address, phone number, and food preferences. 

– The administrator will approve the request and later be taken on by one of the catering companies. When the request is taken to work, the customer gets a notification.

– The customer can check out the estimation and the menu to make the final decision.

– If the customer proceeds with the request, they will be required to pay either using Stripe or choosing the cash option to pay in person.

– After this, the customer will get an order in PDF format that can be printed. 

– The customer can also change their diet preferences in their profile, address, and personal information. This will automatically fill out future requests, but all the information can be altered when making the request.

On the catering side, user flow allows to:  

1. The user can add and delete catering requests. 
2. The user can create and change menus, estimates, and cuisines. 
3. Approve users.
4. Approve requests.

#1 Calculation of statistics on orders and invoices in different time periods

An administrator can count the statistics on issued orders and invoices for the day/month/ year. The margin can also be calculated for the same periods of time.

#2 Report generation in CSV

All necessary data on orders made for any period of time is selected, saved in CSV. This data can later be used for analytics or exported to analytical applications/services.

#3 A system of creating order preferences based on such data: 

1. client order requests and history
2. restaurant info
3. restaurant proximity
4. restaurant reviews and ratings
5. other variables

#4 Card payments 

Card payments can be made using the Stripe service. It supports: 

1. American Express
2. China UnionPay (CUP)
3. Discover & Diners Club
4. eftpos Australia
5. Japan Credit Bureau (JCB)
6. Mastercard
7. Visa

#5 Order generation

After each order is approved and executed, the customer can print a PDF file with order details such as prices, menus, cuisines, etc. 

#6 Automation

Customer can fill out their profile, including their dietary requirements and preferences. This information will be automatically added to any request the customer makes. Each request can also be changed with the potential of this automatic information to be altered later.

Sloboda Studio has created a SimpleCater food delivery platform with all the necessary functionality:

– Different profiles for administrators and customers

– Integrated Stripe payment system 

– Ability to create suggested menu variants 

We also redesigned the dashboards, as well as added more features such as PDF generation and automatic request filling.